Sewage Pump Installation in Auckland
Citywide Plumbing offers professional sewage pump installation services throughout Auckland, delivering efficient, compliant solutions tailored to each property’s needs. With over 30 years of experience in plumbing and pump systems, our team provides reliable advice, high-quality workmanship, and dependable aftercare to keep your wastewater flowing safely.
Sewage pumps are critical for properties that sit below the main sewer line or where gravity drainage is not feasible. If you’re building a new home, upgrading your plumbing system, or dealing with poor drainage, we can design and install a pump system that works, and lasts.
- Master Plumbers
- Over 30 Years Experience
- 140+ Five Star Ratings
- Fast Communication
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Why Choose Citywide Plumbing for Sewage Pump Installation?
Decades of Experience
We’ve been working with sewage and effluent pump systems in Auckland since 1993. Our knowledge of local drainage systems, council rules, and pump technologies ensures we install systems that work seamlessly.
Certified Master Plumbers
We are proud members of the Master Plumbers Association, committed to the highest industry standards. All installations are fully insured and completed with safety, efficiency, and quality in mind.
Tailored, Honest Advice
We don’t upsell, we solve problems. Our team explains your options clearly, recommends systems that match your actual needs, and guides you through every stage of the process.
Full Lifecycle Support
From installation to servicing and future repairs, Citywide Plumbing offers end-to-end support for your sewage pump system. We’re here for the long haul, not just the install.
What Is a Sewage Pump and When Do You Need One?
A sewage pump is a submersible unit designed to move wastewater (including solids) from lower levels of a property to the main sewer line or a septic tank. These systems are essential in homes and buildings where waste cannot flow naturally due to elevation, distance, or drainage layout.
You may need a sewage pump if:
- You’re adding a basement bathroom, laundry, or kitchen
- Your home is located below street level or on sloped land
- You’re building a new dwelling or outbuilding away from the main sewer
- Your existing pump system is outdated, failing, or underperforming
- Your property connects to a pressure sewer network or septic system
Citywide Plumbing can assess your site, recommend the best pump type, and install it to meet local council requirements and NZ plumbing codes.
What Causes Sewage Pump Failures?
Sewage pump breakdowns can result from various issues, including:
- Float switch failure – A common fault that prevents the pump from switching on or off
- Clogs or obstructions – Foreign objects, grease, or debris blocking the impeller
- Motor failure – Age, water ingress, or power surges can burn out the motor
- Worn or damaged impellers – Reducing pump performance and causing blockages
- Faulty electrical components – Control panels, wiring, or plug connections failing over time
- Pump overload – Caused by excessive waste volume or improper system design
Citywide Plumbing technicians are trained to diagnose and repair all these issues, ensuring your system is running safely and efficiently.
Our Sewage Pump Installation Process
Installing a sewage pump is not a one-size-fits-all job. Every site is different, and proper design is key to system performance and reliability. Our process ensures your new pump system is well-matched to your home and wastewater flow.
1. On-Site Assessment and Design
We begin by visiting your property to assess layout, plumbing fixtures, waste volume, and discharge requirements. We determine the correct pump size, chamber placement, and discharge height to ensure reliable performance and compliance.
2. Pump and Component Selection
Based on our assessment, we recommend a pump from trusted brands like Saniflo, Wallace, or Grundfos. We choose pumps with the right power, head pressure, and solid handling capacity for your needs.
3. Installation and Setup
Our team installs the chamber, connects all pipework, mounts the pump, and calibrates float switches or controllers. We also ensure electrical components are wired correctly by a licensed electrician and test for safe operation.
4. Testing and Commissioning
Once installed, we run a full system test under real conditions. We check the pump’s activation, discharge rate, switch function, and alarms to ensure everything is operating as it should.
5. Compliance and Certification
We ensure your installation meets all Auckland Council plumbing and drainage regulations. If required, we provide documentation for final inspection or Code Compliance Certificate (CCC) approvals.
EXCELLENT Based on 134 reviews Carol McEwan2024-04-11Trustindex verifies that the original source of the review is Google. Great service and prices. I had a tap that burst in my kitchen sending floods of water. The team responded very quickly and prevent any further damage. Work was extremely professional with great communication on the follow up work. Highly recommend them David Walding2024-04-07Trustindex verifies that the original source of the review is Google. Epic service from the team, and pump running great.. keeping it well maintained. Keith Parsons2024-03-04Trustindex verifies that the original source of the review is Google. They were prompt and did a great job. Kept in touch well and provided information on cost for me to approve. Highly recommended. Janet Rea2024-03-03Trustindex verifies that the original source of the review is Google. Citywide Plumbing & Pumps are always fast and efficient with their response times to my requests and to the work they deliver. Their staff are friendly and helpful, I don't usually post this sort of thing but felt it was worth it to give them a public 'thumbs up'. I will continue to use them and would recommend them to anyone needing a plumber, and especially their knowledge regarding pumps. Patricia Hirst2024-03-02Trustindex verifies that the original source of the review is Google. Craig came to do our job and as always was quick and efficient He is a pleasure to deal with and is a key reason we stay with the firm Cruise Fiordland2024-02-27Trustindex verifies that the original source of the review is Google. Great company to deal with. Highly recommend Owen S.2024-02-24Trustindex verifies that the original source of the review is Google. Fast and efficient service. Knowledgeable and friendly. Annabelle White2024-02-18Trustindex verifies that the original source of the review is Google. The team at Citywide Plumbing are amazing always responsive, sympathetic, reliable, competitively priced. Add honesty, competency and outstanding professionalism and you wish you could adopt them ! Seriously without their willingness to get the job done without chasing and their helpfulness beyond “what they need to do “ I think I would be seriously lost - they are a dream team that I have had the pleasure of asking for their help for over 25 years ! The only problem - they make it hard to find the same in other trades !!! Bbb bbb2024-02-16Trustindex verifies that the original source of the review is Google. Great company, have been out to our place twice in the last week to unblock our downstairs macerator pump, good communication from booking the callouts to invoicing, highly recommended.
Benefits of a Professionally Installed Sewage Pump
Installing the right sewage pump system offers a range of long-term benefits:
- Reliable removal of wastewater and sewage
- Prevention of backups, blockages, and property damage
- Flexibility for building or renovating below sewer level
- Compliance with building and environmental regulations
- Quiet, energy-efficient operation
With professional installation, you can be confident your pump system will handle daily use without interruption or breakdowns.
Book Your Sewage Pump Installation Today
If you’re building, renovating, or replacing a faulty system, Citywide Plumbing is your go-to team for expert sewage pump installation in Auckland. We offer clear communication, professional results, and systems you can count on for years to come.

