Sewage Pump Repair in Auckland
A failed sewage pump can bring your plumbing system to a standstill. At Citywide Plumbing, we offer prompt, expert sewage pump repair services across Auckland, ensuring your system is quickly restored to safe and reliable operation. With more than 30 years of experience in pump systems, we handle everything from simple float switch replacements to full mechanical overhauls.
Sewage pumps are essential for properties that rely on lifting wastewater to a mains sewer or septic tank. When they stop working, the results can be messy, unpleasant, and even hazardous. Whether your pump is making strange noises, not turning on, or backing up into your home, our team can help, efficiently, professionally, and without the guesswork.
- Master Plumbers
- Over 30 Years Experience
- 140+ Five Star Ratings
- Fast Communication
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Why Choose Citywide Plumbing for Pump Repairs?
30+ Years of Pump Experience
We’ve repaired and maintained hundreds of sewage pump systems throughout Auckland, giving us deep insight into how different setups fail and how to fix them fast.
Master Plumbers Certified
As certified Master Plumbers, we uphold high standards for safety, workmanship, and customer service. All our repair work is fully insured and compliant with NZ plumbing codes.
Transparent Service
We explain exactly what we’re doing, provide upfront pricing, and give honest advice about your system’s condition. No jargon, no upselling, just clear, practical help.
Fast Response Across Auckland
We serve suburbs across the Auckland region, from city centre apartments to rural lifestyle blocks. When your pump system stops working, we act quickly to minimise disruption.
Common Signs Your Sewage Pump Needs Repair
Recognising the early warning signs of pump trouble can save you time, money, and a major plumbing disruption. If you notice any of the following, it’s time to call Citywide Plumbing:
- The pump is not turning on at all
- Alarms or warning lights are activating
- Foul odours are present near the pump chamber
- Water is backing up into drains or fixtures
- The pump runs constantly or cycles irregularly
- Unusual humming, grinding, or buzzing noises
- Slow drainage from multiple fixtures
These symptoms often point to mechanical faults, electrical failures, or blockages. Left unchecked, they can lead to overflows, backups, and costly property damage.
What Causes Sewage Pump Failures?
Sewage pump breakdowns can result from various issues, including:
- Float switch failure – A common fault that prevents the pump from switching on or off
- Clogs or obstructions – Foreign objects, grease, or debris blocking the impeller
- Motor failure – Age, water ingress, or power surges can burn out the motor
- Worn or damaged impellers – Reducing pump performance and causing blockages
- Faulty electrical components – Control panels, wiring, or plug connections failing over time
- Pump overload – Caused by excessive waste volume or improper system design
Citywide Plumbing technicians are trained to diagnose and repair all these issues, ensuring your system is running safely and efficiently.
Our Sewage Pump Repair Services
We offer full-service repair solutions for residential and light commercial pump systems. Our service includes:
On-Site Diagnostics
We begin with a comprehensive inspection of your pump system, including the chamber, electrical connections, float switches, and control panels. This helps us identify the root cause of the issue accurately and quickly.
Mechanical Repairs
From blocked impellers to worn seals, we carry out precise mechanical repairs using quality replacement parts. We work with all major pump brands and stock components for fast turnaround.
Electrical Troubleshooting
Electrical faults are a common reason for pump failure. We inspect and test switches, plugs, power supplies, and panels, repairing or replacing as needed to restore safe operation.
Emergency Blockage Removal
We clear out clogged chambers, impellers, and discharge lines that may be stopping your pump from working. Our team uses professional tools to safely remove blockages without damaging the system.
Pump Testing and Recommissioning
Once repaired, we fully test the pump system under working conditions to ensure it is operating correctly. This includes checking discharge flow, switch function, and electrical safety.
EXCELLENT Based on 134 reviews Carol McEwan2024-04-11Trustindex verifies that the original source of the review is Google. Great service and prices. I had a tap that burst in my kitchen sending floods of water. The team responded very quickly and prevent any further damage. Work was extremely professional with great communication on the follow up work. Highly recommend them David Walding2024-04-07Trustindex verifies that the original source of the review is Google. Epic service from the team, and pump running great.. keeping it well maintained. Keith Parsons2024-03-04Trustindex verifies that the original source of the review is Google. They were prompt and did a great job. Kept in touch well and provided information on cost for me to approve. Highly recommended. Janet Rea2024-03-03Trustindex verifies that the original source of the review is Google. Citywide Plumbing & Pumps are always fast and efficient with their response times to my requests and to the work they deliver. Their staff are friendly and helpful, I don't usually post this sort of thing but felt it was worth it to give them a public 'thumbs up'. I will continue to use them and would recommend them to anyone needing a plumber, and especially their knowledge regarding pumps. Patricia Hirst2024-03-02Trustindex verifies that the original source of the review is Google. Craig came to do our job and as always was quick and efficient He is a pleasure to deal with and is a key reason we stay with the firm Cruise Fiordland2024-02-27Trustindex verifies that the original source of the review is Google. Great company to deal with. Highly recommend Owen S.2024-02-24Trustindex verifies that the original source of the review is Google. Fast and efficient service. Knowledgeable and friendly. Annabelle White2024-02-18Trustindex verifies that the original source of the review is Google. The team at Citywide Plumbing are amazing always responsive, sympathetic, reliable, competitively priced. Add honesty, competency and outstanding professionalism and you wish you could adopt them ! Seriously without their willingness to get the job done without chasing and their helpfulness beyond “what they need to do “ I think I would be seriously lost - they are a dream team that I have had the pleasure of asking for their help for over 25 years ! The only problem - they make it hard to find the same in other trades !!! Bbb bbb2024-02-16Trustindex verifies that the original source of the review is Google. Great company, have been out to our place twice in the last week to unblock our downstairs macerator pump, good communication from booking the callouts to invoicing, highly recommended.
Protect Your Pump with Regular Maintenance
To avoid costly breakdowns, we recommend routine maintenance for your sewage pump system. Our maintenance checks include:
- Pump performance testing
- Chamber cleaning
- Float switch calibration
- Control panel checks
- Visual inspection of all system components
Scheduled maintenance helps catch issues early and ensures your system operates smoothly year-round.
Book Your Sewage Pump Repair Today
Don’t wait for an emergency to take action. If your pump system is acting up, Citywide Plumbing can help with expert sewage pump repair that restores your peace of mind and protects your property.
Call us now to book a site visit or request same-day service in urgent situations. We’ll get your system working again, quickly, safely, and professionally.

