Waste Water Pump Repair in Auckland
Citywide Plumbing has been serving Auckland homeowners and businesses for over 30 years, offering expert plumbing and pump services with a strong reputation for quality and reliability. As certified Master Plumbers, we specialise in the repair and maintenance of waste water pump systems across residential and light commercial properties.
Our team understands the critical role waste water pumps play in keeping your property running smoothly. When something goes wrong, prompt, professional repair can prevent more serious issues. That’s where we come in.
- Master Plumbers
- Over 30 Years Experience
- 140+ Five Star Ratings
- Fast Communication
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Why Choose Citywide Plumbing?
Decades of Local Experience
We’ve worked with every type of waste water system found across Auckland homes and commercial buildings. From older installations to modern setups, our team is equipped to diagnose faults accurately and deliver long-lasting repairs.
Master Plumbers Certified
As members of the Master Plumbers Association, we uphold strict standards in workmanship, safety, and service. Our plumbers are qualified, experienced, and committed to ongoing training, so you receive the best repair solutions every time.
Transparent Service
We believe in clear communication. From your first call to the final check, we’ll explain the issue, outline the fix, and provide honest pricing, no jargon, no hidden costs.
Understanding Waste Water Pump Problems
Waste water pumps are designed to remove sewage and greywater from your property where gravity drainage isn’t practical. When these pumps fail, waste can back up into your home or business, causing hygiene risks and property damage.
What Are the Common Signs of Pump Failure?
- Unusual Noises: Grinding, humming, or buzzing sounds can indicate motor issues or debris clogging the impeller.
- Slow or No Drainage: Water pooling around drains or slow toilet flushes could mean the pump isn’t discharging correctly.
- Foul Odours: Strong smells around wet areas or drains often point to a waste water pump that’s not moving effluent effectively.
- Pump Not Running: If the pump doesn’t activate when needed, the cause could be an electrical issue, float switch fault, or pump failure.
- Alarm Activation: Some systems include alarms that alert you to high water levels, which often signal pump malfunction.
Catching these signs early can prevent more serious damage, helping you avoid costly repairs or full system replacements.
Our Waste Water Pump Repair Services
Citywide Plumbing offers a full range of pump repair services designed to get your system back up and running with minimal disruption.
Full Diagnostic Checks
We begin with a detailed assessment of your pump system, using advanced tools to inspect both mechanical and electrical components. This helps us quickly locate the fault and recommend the best solution.
Mechanical and Electrical Repairs
Whether your pump has a damaged impeller, motor fault, or faulty float switch, we’ll complete the necessary repairs efficiently. We carry a range of quality parts and have access to genuine components from leading manufacturers.
Blockage and Debris Removal
Clogs and build-up inside the pump or discharge pipes are common causes of poor performance. Our team will safely remove obstructions and clean the pump chamber to restore normal function.
Preventative Maintenance
Regular servicing helps prevent breakdowns and extends the life of your pump. We offer scheduled maintenance to keep your system performing at its best, including cleaning, electrical testing, and performance checks.
System Upgrades and Replacements
If your pump is outdated or beyond repair, we can recommend and install a new, efficient model that suits your property’s needs. Our team will handle everything from removal to commissioning, ensuring a smooth transition.
EXCELLENT Based on 134 reviews Carol McEwan2024-04-11Trustindex verifies that the original source of the review is Google. Great service and prices. I had a tap that burst in my kitchen sending floods of water. The team responded very quickly and prevent any further damage. Work was extremely professional with great communication on the follow up work. Highly recommend them David Walding2024-04-07Trustindex verifies that the original source of the review is Google. Epic service from the team, and pump running great.. keeping it well maintained. Keith Parsons2024-03-04Trustindex verifies that the original source of the review is Google. They were prompt and did a great job. Kept in touch well and provided information on cost for me to approve. Highly recommended. Janet Rea2024-03-03Trustindex verifies that the original source of the review is Google. Citywide Plumbing & Pumps are always fast and efficient with their response times to my requests and to the work they deliver. Their staff are friendly and helpful, I don't usually post this sort of thing but felt it was worth it to give them a public 'thumbs up'. I will continue to use them and would recommend them to anyone needing a plumber, and especially their knowledge regarding pumps. Patricia Hirst2024-03-02Trustindex verifies that the original source of the review is Google. Craig came to do our job and as always was quick and efficient He is a pleasure to deal with and is a key reason we stay with the firm Cruise Fiordland2024-02-27Trustindex verifies that the original source of the review is Google. Great company to deal with. Highly recommend Owen S.2024-02-24Trustindex verifies that the original source of the review is Google. Fast and efficient service. Knowledgeable and friendly. Annabelle White2024-02-18Trustindex verifies that the original source of the review is Google. The team at Citywide Plumbing are amazing always responsive, sympathetic, reliable, competitively priced. Add honesty, competency and outstanding professionalism and you wish you could adopt them ! Seriously without their willingness to get the job done without chasing and their helpfulness beyond “what they need to do “ I think I would be seriously lost - they are a dream team that I have had the pleasure of asking for their help for over 25 years ! The only problem - they make it hard to find the same in other trades !!! Bbb bbb2024-02-16Trustindex verifies that the original source of the review is Google. Great company, have been out to our place twice in the last week to unblock our downstairs macerator pump, good communication from booking the callouts to invoicing, highly recommended.
We Repair All Major Waste Water Pump Types
Citywide Plumbing has experience repairing a wide variety of pump systems used throughout Auckland, including:
- Submersible Wastewater Pumps: Designed to operate fully submerged, these are commonly used in homes and light commercial sites for sewage and greywater removal.
- Grinder Pumps: These systems grind waste into a slurry for easier transport, ideal for properties on pressure sewer systems.
- Sewage Ejector Pumps: Used to pump waste from lower levels (like basements) to the main sewer line.
- Greywater Pumps: Designed specifically for sinks, washing machines, and showers, often used in recycling or eco-efficiency systems.
Whatever the setup, we’ll ensure your pump is operating safely and efficiently.
Book a Waste Water Pump Repair with Citywide Plumbing
When your waste water pump fails, you need a team that knows what they’re doing. Citywide Plumbing offers expert repairs, transparent advice, and dependable service throughout Auckland.
Let our experienced technicians handle the problem and restore your system to full working order.

