Sewage Pump System Services in Auckland
Citywide Plumbing offers complete sewage pump system services across Auckland. With over 30 years of industry experience, our team provides installation, maintenance, troubleshooting, and repair for sewage pump systems in both residential and small commercial settings.
Whether you’re building a new home, upgrading an old system, or dealing with a pump failure, we bring trusted expertise and reliable workmanship to every job. As certified Master Plumbers, we ensure all systems are installed to code, maintained properly, and built to last.
- Master Plumbers
- Over 30 Years Experience
- 140+ Five Star Ratings
- Fast Communication
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Why Choose Citywide Plumbing?
Local Expertise
We understand Auckland’s drainage layouts, soil conditions, and council requirements. Whether you’re in a coastal suburb, rural setting, or city infill site, we know how to adapt your system for the best results.
Certified Master Plumbers
All work is performed to the highest standard, following New Zealand building and plumbing codes. We’re members of the Master Plumbers Association and fully insured for your peace of mind.
Honest, Straightforward Advice
We explain every step clearly and help you make informed decisions. From pricing to pump selection, you’ll know exactly what to expect.
Trusted by Builders and Homeowners
Citywide Plumbing is a preferred contractor for builders and renovators across Auckland. We work closely with construction teams, councils, and inspectors to ensure your sewage system is compliant and efficient.
What Is a Sewage Pump System?
A sewage pump system moves wastewater from your home or building to either a public sewer or an onsite septic tank. These systems are essential for properties that are located below the main sewer line or where gravity drainage is not possible.
A typical system includes:
- A pump chamber or sump basin
- A submersible sewage pump
- A float switch or control panel
- Discharge pipework to a treatment system or sewer line
- An alarm system (optional but recommended)
Sewage pump systems handle both blackwater (from toilets) and greywater (from sinks, showers, and laundry). They are especially common in homes with basement plumbing or built on sloped or low-lying sections.
When Do You Need a Sewage Pump System?
Not all homes require a sewage pump, but in the following situations, a pump system becomes essential:
- Your property’s waste pipes are located below street-level sewer lines
- You use a septic tank system that needs effluent pumping
- The layout of your home prevents gravity-based waste removal
- You’re installing a bathroom or laundry in a basement or sleepout
- Your existing pump is underperforming or outdated
Citywide Plumbing will assess your property’s layout and wastewater requirements to determine the best pump system for your needs. We can also advise on council requirements and system compliance for Auckland properties.
Our Sewage Pump System Services
We provide a full range of services to keep your sewage system performing efficiently and safely.
System Design and Installation
If you’re building or renovating, we design and install new sewage pump systems tailored to your site and household needs. We choose the right pump size, chamber capacity, and controls to ensure reliable long-term operation.
Repairs and Troubleshooting
If your pump system fails, our team will investigate the issue and carry out the necessary repairs. We handle everything from blocked impellers and electrical faults to worn float switches and failed motors. We carry parts for leading pump brands to ensure fast turnaround.
Scheduled Maintenance
Preventative maintenance is key to extending the life of your pump and avoiding breakdowns. Our service includes cleaning, electrical testing, float switch calibration, and full system inspections. We also check for wear and tear and recommend upgrades if needed.
Pump Replacements and Upgrades
If your existing pump is outdated, underpowered, or inefficient, we can install a more modern and energy-efficient replacement. We work with trusted brands such as Saniflo, Wallace, and others to provide systems that meet your exact requirements.
Alarm Systems and Monitoring
Adding an alarm to your sewage pump system offers peace of mind. It alerts you to rising water levels before an overflow occurs. We install high-level alarms, float switches, and control panels that give you early warning and help avoid major disruptions.
EXCELLENT Based on 134 reviews Carol McEwan2024-04-11Trustindex verifies that the original source of the review is Google. Great service and prices. I had a tap that burst in my kitchen sending floods of water. The team responded very quickly and prevent any further damage. Work was extremely professional with great communication on the follow up work. Highly recommend them David Walding2024-04-07Trustindex verifies that the original source of the review is Google. Epic service from the team, and pump running great.. keeping it well maintained. Keith Parsons2024-03-04Trustindex verifies that the original source of the review is Google. They were prompt and did a great job. Kept in touch well and provided information on cost for me to approve. Highly recommended. Janet Rea2024-03-03Trustindex verifies that the original source of the review is Google. Citywide Plumbing & Pumps are always fast and efficient with their response times to my requests and to the work they deliver. Their staff are friendly and helpful, I don't usually post this sort of thing but felt it was worth it to give them a public 'thumbs up'. I will continue to use them and would recommend them to anyone needing a plumber, and especially their knowledge regarding pumps. Patricia Hirst2024-03-02Trustindex verifies that the original source of the review is Google. Craig came to do our job and as always was quick and efficient He is a pleasure to deal with and is a key reason we stay with the firm Cruise Fiordland2024-02-27Trustindex verifies that the original source of the review is Google. Great company to deal with. Highly recommend Owen S.2024-02-24Trustindex verifies that the original source of the review is Google. Fast and efficient service. Knowledgeable and friendly. Annabelle White2024-02-18Trustindex verifies that the original source of the review is Google. The team at Citywide Plumbing are amazing always responsive, sympathetic, reliable, competitively priced. Add honesty, competency and outstanding professionalism and you wish you could adopt them ! Seriously without their willingness to get the job done without chasing and their helpfulness beyond “what they need to do “ I think I would be seriously lost - they are a dream team that I have had the pleasure of asking for their help for over 25 years ! The only problem - they make it hard to find the same in other trades !!! Bbb bbb2024-02-16Trustindex verifies that the original source of the review is Google. Great company, have been out to our place twice in the last week to unblock our downstairs macerator pump, good communication from booking the callouts to invoicing, highly recommended.
Book Your Sewage Pump System Service Today
A properly functioning sewage pump system is critical to the safety and efficiency of your property’s plumbing. Whether you need installation, maintenance, or urgent repairs, Citywide Plumbing is your go-to team in Auckland.
We offer prompt, reliable service backed by decades of industry experience and trusted workmanship. Call us today to book an assessment or service.

