Submersible Storm Water Pump Owners Guide

Category: Resources

A submersible storm water pump system is designed to remove excess storm water from your property during heavy rain or flooding. Familiarize yourself with how it performs and where it is located.

Do not overload your system: Your submersible storm water pump system is designed to handle a certain amount of water. Do not overload your system by directing water from sources such as downspouts, gutters, and drains to the pump if they are not designed for that purpose.

Your submersible storm water pump system is designed to handle water, not debris. Be mindful of any debris that may enter your system, such as leaves, branches, or trash. Clear any debris from your system to prevent clogging.

Your pump is a critical component of your storm water system. Avoid pouring harsh chemicals or cleaners down the drain, as they can damage the pump. Be careful to always allow access to your pump system, do not place heavy objects on top of the tank, as they can make servicing difficult and damage the pump or other components.

If you notice any signs of a problem with your submersible storm water pump system, such as reduced pumping capacity or unusual noises, or high level alarm sounding (if equipped with one) do not hesitate to Citywide Plumbing and Pumps. Trying to fix the problem yourself can lead to further damage and more costly repairs.

Your submersible storm water pump system needs regular maintenance to ensure it continues to function properly. Schedule regular testing and pump-outs every 2-5 years, depending on the size of the tank. For peace of mind, you can book scheduled servicing by Citywide Plumbing and Pumps where we remind you when it is due. Please contact us to set this up on 09 4446504 or

Signs your pump system needs servicing:

  • The pump only works intermittently.
  • The water isn’t draining away properly.
  • The motor is running but won’t stop.
  • The alarm is sounding but then rights itself.
  • The system is overflowing

By following these guidelines, you can ensure that your submersible storm water pump system operates efficiently and lasts for years to come.